eBay and Cosmetics Just Don't Mix
I recently bought cosmetics on eBay. I really should have thought this through a lot more.
One item I received, but it's not what it says it should be. It's a cream, and it doesn't smell the same or feel the same as the cream I purchased from the manufacturer previously. And, of course, the seller vehmently denies it is a fake, even though I'd had confirmation that it isn't real from a genuine representative of the company. So now I'm having to pursue a claim, deal with an angry and snippy seller and wait for 10 days before I can pursue it any further with eBay.
The second item I purchased just simply never arrived. I wrote to the seller -- no response. So I raised a case with eBay, and the seller refunded in about 10 minutes. This one makes me think they never sent it and just hoped I wouldn't notice or wouldn't pursue it if I did. Sheesh.
So, two purchases and two complaints to eBay.
So I've learned my lesson about buying cosmetics on eBay. It may save a few pounds, but my time is worth more than that, and avoiding the aggravation I've received is worth a lot more.
Lesson for today (for me at least) -- buy cosmetics from the genuine retailer. At least then I'll know that I'm getting the real thing and if there's a problem, they'll make it right.
About Me
Leanne BennettI'm an American living in England, married to a Brit and the mother of three children. I work for the local council, building and maintaining servers and networks for primary schools.
I think my background, my citizenship, my experiences and my location give me a unique take on life. Herein are my musings on such...
